PROGRAMA:

• Hotel Manager: apply for a managerial job, explain hotel promotions, get guest feedback, interview potential managers, talk about customers service, talk about front desk duties, etc.
• Reservations Clerk: apply for a front desk job, change a hotel reservation, deal with cancellations, explain hotel promotions, make room reservations, work with travel agents, etc.
• Receptionist and Cashier: Check in guests, check out of a hotel, coordinate with other departments, deal with a lost reservation, explain a hotel bill, get guest feedback, give information about hotel facilities, report on guest feedback, etc.
• Concierge and Bellhop: arrange car rentals, deal with guest problems, explain hotel events, give advice about city parking, interview front desk personnel, etc.
• Special Events Staff: arrange special event packages, assess service providers, coordinate with other departments, negotiate with clients, set up for special events, etc.
• Restaurant, Bar and Lounge: deal with cancellations, give service during a meal, recommend drinks, seat guests, take dessert orders, etc.
• Housekeeping and Room Service: deal with complaints or special requests, explain laundry procedures, interview housekeeping candidates, take room service orders, talk about job responsibilities, etc.
• Business Centre Services: arrange a wire transfer, book business centre services, give information about business services, perform currency exchanges, etc.
• Fitness and Health Centre: book fitness centre appointments, deal with complaints, give information about the sports facilities, introduce yourself to an employer, etc.

Todos estos contenidos se completan con: Role Plays, ejercicios de writing, simulaciones de llamadas telefónicas, etc.

Todo ello a través de un enfoque didáctico y ameno, en el que tu pronunciación tendrá un antes y un después gracias a la práctica continua que te ofrece nuestra plataforma, con un sistema de reconocimiento de voz único, que te permitirá grabarte y escucharte cuantas veces quieras hasta que alcances la perfección.

Así que, si tu reto es mejorar tu inglés desde casa, sin interrupciones y con garantías, no lo pienses más y ponte en contacto con nosotros para saber más de este curso.